Privacy Statement

At Polarion Software, your trust means everything to us. Just as security and privacy are fundamental to the design of all our software and services, our websites are committed to maintaining your confidence. Accordingly, we maintain the following privacy policy to protect your personal information. This privacy statement outlines our company’s commitment to a secure and trustworthy Internet, and the right to privacy of all who use it.


By using any Polarion Software website, you consent to the collection and use of the information described in this statement. Over time, we will continue to make improvements and take measures to keep our policy current. If we should ever make changes to this policy, we will post the changes on this page so you will always know what information we do and do not collect.

Collection and Use of Personal Information

We do not collect personally identifiable information about you through our websites without your permission. You may choose to provide information to us if, for example, when you register for downloads, or complete a survey. Polarion Software may use the information you provide us internationally in connection with handling your inquiries and requests, or to help improve our products and services for your benefit.

Privacy Infrastructure and Security

Accordingly, the personal information you provide is stored in a secure location. We maintain state-of-the art security technologies, arrangements and facilities for Polarion websites to prevent security issues. Your information is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your inquires).

Third Party Statement

The personal information you provide to us will not be released to third parties except with select organizations like distributors and business partners who are required to abide by this privacy policy. We will not share your personal information with anyone else without your express permission, except as required by applicable law or is pertinent to judicial or governmental investigations or proceedings. Information is used solely for the purposes described below. We require our employees and authorized distributors to observe your privacy and confidentiality rights. If at any time you change your mind and would like to add or remove your name from our records, or correct your personal information, please email us at

In addition, we track information about the number of visits to our website. For example, we compile statistics that show the daily number of visitors to our websites, the daily requests we receive for particular files on our websites, and what countries those requests come from. These aggregated statistics are used internally to better provide services to you and others and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Information We Collect and How We Use It

IP Addresses

We use IP addresses to help diagnose problems, to administer our sites, and to gather demographic information in aggregate. For example, we can tell which Internet Service Provider our visitors use, but not the names, physical addresses or other information about our visitors that would allow us to identify the particular identification of visitors to our sites. We will only know your email address if you choose to give it to us by filling out an online form or by sending us an email message.


We may use cookies on some web pages to deliver personalized content, smoother and more streamlined interactions, and/or to tailor the information presented to the way you and others use the site.


We use Google Analytics Javascript in web pages to collect generalized statistical data about how our site is used and accessed. Data is sent to and stored on Google servers in accordance with Google Analytics privacy policies. No personally identifiable information is transmitted or stored, and data is reported to us in anonymous statistical aggregations.

Other scripts may be used on some web pages to deliver downloads, or provide dynamic functionality on a web page. Except for online forms and the above mentioned Google Analytics scripts, scripts on our web pages are not used for information collection.

User Registration

If you choose to use one of our online registration forms, we can send you information you request: product information, other information such as news or promotions, evaluation license keys, etc. and we can provide you with information enabling you to access downloads.

E-mail Addresses

If you choose to give us your email address, we will communicate with you via email. We do not share your email address with others outside Polarion Software and its authorized distributors. You can opt out of receiving any more email at any time.

Please be aware that depending on how your email software is configured, information about you may be transmitted automatically when you send email to Polarion Software.

Online Surveys

Our surveys may be hosted on third-party sites or on our own sites. If you are concerned about privacy on a third-party survey site, please check their privacy policy. Our surveys may ask you for demographic information, such as your country, or industry. If the online survey collects contact data, we may use that data to send you further information only if we specifically asked for your permission in the survey. You are free to retract any permission you gave.

Links to Other Sites

Polarion Software’s web sites contain links to other sites. Polarion Software is not responsible for the privacy practices or the content of other Web sites.


Providing information via our websites is considered opt-in. You can opt out of receiving email communications from us at any time. Just send us an email requesting to have your name and details removed from Polarion Software's email list or registration database.


If you have any questions about this privacy statement – if, for example, you wish to inspect or update the information we hold about you, please feel free to contact:

Polarion US HQ

Polarion Software, Inc
1001 Marina Village Parkway, Suite 403
Alameda, CA 94502, USA
Tel: +1 877 572 4005

Polarion German HQ

Polarion Software GmbH Hedelfinger
Kesselstraße 19, 70327 Stuttgart,
Tel: +49 711 489 9969 - 0