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HomePathfinderCompanyPathfinderPrivacy Statement

Privacy Statement

Polarion Software strongly believes that protecting individuals’ privacy is critical to the future of Internet-based commerce. This privacy statement outlines our company’s commitment to a secure and trustworthy Internet, and the right to privacy of all who use it.


By using any Polarion Software web site, you consent to the collection and use of the information described in this statement. If we should ever make changes to this policy, we will post the changes on this page so that you will always know what information we collect, and how we use it.

Collection and Use of Personal Information

We do not collect personally identifiable information about you through our websites without your permission. You may choose to provide information to us if, for example, you register for downloads, or complete a survey. Polarion Software may use the information you provide us internationally in connection with handling your inquiries and requests, or to help improve our products and services.

Personal information about you is accessible to authorized employees of Polarion Software, and may be shared with selected organizations like distributors and business partners who are required to abide by this privacy policy. We will not share your personal information with anyone else without your express permission except as required by applicable law. Information is used solely for the purposes described below. We require our employees and authorized distributors to observe your privacy and confidentiality rights.

Privacy Infrastructure

We safeguard your privacy by ensuring that Polarion websites site adhere to our international data-protection principles as described in this statement.

Online Security

We maintain state-of-the art security technologies, arrangements and facilities on Polarion web sites to prevent security abuses.

Information We Collect and How We Use It

IP Addresses

We use IP addresses to help diagnose problems, to administer our sites, and to gather demographic information. When you visit our site, we recognize only your domain name and not your e-mail address. We will only know your e-mail address if you choose to give it to us by filling out an online form or by sending us an e-mail message.


We may use cookies on some web pages to deliver personalized content, smoother and more streamlined interactions, and/or to tailor the information presented to the way you and others use the site.


We use Google Analytics Javascript in web pages to collect aggregate statistical data about how our site is used and accessed. Data is sent to and stored on Google in accordance with Google Analytics privacy policies. No personally identifiable information is transmitted or stored, and data is reported to us in only various statistical aggregations.

Other scripts may be used on some web pages to deliver downloads, or provide dynamic functionality on a web page. Except for online forms and the above mentioned Google Analytics scripts, scripts on our web pages are not used for information collection.

User Registration

If you choose to register, we can send you information you request: product information, other information such as news or promotions, evaluation license keys, etc. and we can provide you with information enabling you to access downloads.

E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you via e-mail. We do not share your e-mail address with others outside the Polarion Software and it’s authorized distributors. You can opt out of receiving any more e-mail at any time.

Please be aware that depending on how your e-mail software is configured, information about you may be transmitted automatically when you send e-mail to Polarion Software.

Online Surveys

Our surveys may be hosted on third-party sites or on our own sites. If you are concerned about privacy on a third-party survey site, please check their privacy policy. Our surveys may ask you for demographic information, such as your country, or industry. If the online survey collects contact data, we may use that data to send you further information only if we specifically asked for your permission in the survey. You are free to retract any permission you gave.

Links to Other Sites

Polarion Software’s web sites contain links to other sites. Polarion Software is not responsible for the privacy practices or the content of other Web sites.


Providing information via our websites is considered opt-in. You can opt out of receiving e-mail communications from us any time. Just send us an e-mail requesting to have your name and details removed from Polarion Software's e-mail list or registration database.


If you have any questions about this privacy statement – if, for example, you wish to inspect or update the information we hold about you please feel free to contact:

Polarion Software
Kesselstraße 19
70327 Stuttgart

Or e-mail: info@polarion.com